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Mojo HelpdeskHours of Operation / Support
- Monday – Friday: 9:00 AM – 6:00 PM EST
- After 6:00 PM EST calls go to voicemail. For emergencies, we do our best to answer.
- Saturday: 9:00 AM – 12:00 PM EST
- After 12:00 PM EST calls go to voicemail. For emergencies, we do our best to answer.
- Sunday: Off
- Voicemail only. For emergencies, we do our best to answer.
Holiday Support: We extend hours during peak floral holidays (Valentine’s Day / Mother’s Day). Extended hours typically begin the week prior.
Need Updates & Priority Support (Full Purchase Florist Only)
💐 Essential – $35/mo
- ✅ 5 support incidents / month
- ✅ Updates & bug fixes
🌷 Professional – $45/mo
- ✅ 7 support incidents / month
- ✅ Updates & bug fixes
🌺 Unlimited – $55/mo
- ✅ Unlimited support incidents
- ✅ Updates & bug fixes
🌸 VIP – $95/mo (Coming Soon)
Priority call-backs, 24/7 WhatsApp chat, early access to updates, and priority hotfix patching.